Even though I can start 1P using the shortcut I've pinned to my taskbar, apparently I still have to add the 1P icon to the FF toolbar because whenever I try to do anything else, 1P just tells me to click on the icon in the browser's toolbar! Well, it ain't there and I can't get it there! So I don't know if anything you say about a "windows app" is relevant to what I'm do ing or not!Īnother comment re not seeing the 1P icon in my FF toolbar. All I can do now is launch whatever I've installed by clicking on the 1P shortcut I've pinned to the taskbar. I'm premature here, a little, since I haven't actually watched her log in and try to access 1P, but I wanted you to know it may not have been installed how I need it to be.įinal new topic: Given how I've explained how I installed 1P, please explain what you mean by "1Password for Windows app". I don't know what I've got installed yet. I had been alerted by another of your coworkers it would do that, and I knew I needed to choose "all users" since my wife and I both use the same desktop computer and we have completely separate accounts (I am the windows admin, she is a ltd user) and it's essential that 1P work seamlessly and identically for both of us signed on separately as ourselves. It installed itself immediately, without prompting me "install for just you or for all users". New topic: I installed 1P yesterday from 1PasswordSetup-latest.exe by downloading it and then double clicking the file name in windows. But I can't get 1P to do anything yet except get me to the app's login page. Why can't I do that in 1P? I know some of my RF passwords still require me to click RF twice and if that's how that login page for that app works, fine. In RF, I know this password (which I have successfully imported into 1P, or so I thouhgt) went straight to this login page, filled the name and password blanks, and logged me into Visa all with one click on the password name in RF. New topic: No matter how I select a password in 1P and try to launch it, all it does is get me to the login page for whatever I'm trying to log into (e.g., my Visa account). Is there a simpler way to do it with my mouse, which was all I ever needed to do in RF? New topic: What do I do in 1P to simply launch any password with just one click, or one double click? I've tried some things and all I seem to be able to do is display a page of data about a password, and then click "open and fill" on that page. When I click that, I get the FF add-ons page, which does say that the FF 1P extension is installed! All I could do at that page is click the FF button that would remove it! So this is a case where 1P isn't showing me something I know is true. Install it now." The part I italicized is a link in that doc. When I launched this link, the top of the 1st screen says "1P is not installed in your browser. I think I still need help with auto fill on or off in FF or 1P or something.ĥth topic: In the help docs you sent me links for, one of them How to keep p up to date in your browser. But the passwords still aren't working right in 1P. This does omit the auto-fill prompts I was getting from RF when I try to launch a password in 1P that I know did work right in RF. I have disabled (not uninstalled or removed) the FF RF extension. Next topic addresses that.Ĥth topic: overriding RF. My pblm now is that passwords I've imported that I know did work how I want them to in RF are not working the same way in 1P. I did use Roboform to make a csv file, and I did import it successfully into 1P. The 2nd time I launched it was more what I expected and hoped for. FF 1P browser extension v 2.3.8.ģrd topic: appearance on 1P screeen. I downloaded and installed 1PasswordSetup-latest.exe. I've verified that FF is up to date v 106.0.6 64-bit. I haven't managed to make this work yet but I have pinned the 1P shortcut to my taskbar so I can start 1P this way.Ģnd topic: keeping things up to date. And I won't try to cover it all here.ġst topic was adding the 1P icon to the FF toolbar at the upper right corner. I'll try to explain which parts of your msg I'm replying to as I go. I can't figure how to edit the text of the msg you sent, so this will be cumbersome. I know I'm not a customer yet, so I understand I'm not entitled to a lot of your (plural) time, but I'd like to reply to much of this to see if I can keep getting 1P to work the way I think it's supposed to. Thank you for such a detailed attempt to help me.
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